Falken Tire
  • 13-Nov-2018 to 12-Jan-2019 (PST)
  • Sales
  • Troy, MI, USA
  • Salary
  • Full Time

Sumitomo Rubber North America, Inc. (SRNA) offers a competitive compensation package including Medical, Dental,Vision, Life, and 401K, Vacation,Sick and Holiday

Sumitomo Rubber North America, Inc. (SRNA), based in Rancho Cucamonga, California, is a leader in Ultra High Performance, Falken Light Truck, Touring and All-Season tires developed and produced for a wide array of popular cars, trucks, off-road and crossover vehicles, as well as Dunlop Motorcycle Tires. The company markets its tires by utilizing multiple motorsports programs – drifting, sportscar racing and off-roading – as a technological platform to highlight strengths, capabilities and to improve its products. A subsidiary of Sumitomo Rubber Industries, SRNA distributes its products through five strategically located centers across the United States – in Southern California, Illinois, New Jersey, Texas, Florida and Buffalo, New York. For more information, visit Falken Tire's website at www.falkentire.com.


Position Summary

Sumitomo Rubber North America, Inc. is seeking qualified candidates to fill the open position of Account/Program Manager in the Original Equipment (OE) Sales office in Troy, Michigan. Ideal candidate will be capable of building and maintaining strong working relationships, independent problem solving, self-starter, desire to exceeding expectations, and leading people and projects without direct reporting relationships.  Responsible for all aspects of account and program management for assigned Original Equipment Manufacture(s) serving as primary customer contact for commercial and general business topics.

Position Responsibilities:

  • Ownership of assigned OEM/SRNA relationship
  • Act as primary contact for all commercial and general business activities
  • Responsible for becoming proficient per assigned OEM customer
  • Understand all OEM requirements and process for new and existing business
  • Ownership and accountability for OE customer satisfaction
  • Support customer projects and deliverables / On-time – On-target
  • Customer lead for CFT topics and action items
  • Handle specific OE customer inquiries
  • Review OEM quotation packages and follow-up on business opportunities
  • Quote and negotiate new business opportunities
  • Track and resolve customer open issues
  • OEM portal management responsibility
  • Manage customer pricing adjustments and RMI activities
  • Regular scheduled customer visits
  • Support OEM visits to SRI/SRNA
  • Support MTP and strategic customer planning activities
  • Gather business intelligence and information related to new opportunities
  • Support SRNA Rancho Office – quality/delivery/finance/supply chain


Minimum Skills and Qualifications

  • Bachelor degree Business / Engineering or equivalent
  • Computer skills including all MS Office applications
  • Knowledge of automotive industry standards and processes
  • Strong customer relationship skills
  • Excellent written and oral communication skills
  • Ability to work well in a global/international environment and collaborate with the international team
  • Ability to travel domestically and internationally as needed
  • 5-10 years automotive industry experience
  • Preferred prior experience with FCA/WV


Falken Tire
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    I agree to PrevueAPS's Applicant Information Use Policy.*
  • Share This Page
Tires News & Events Community Home About Us Facebook Twitter YouTube LinkedIn